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Pfeiffer University Public Complaint Policy

Pfeiffer University recognizes the value of information provided by students, employees, and the general public in assessing the Institution’s performance. This process is for the purpose of addressing significant violations of the institution’s standards, policies, and procedures and is not a forum for addressing grievances. Pfeiffer has established grievance procedures for students and employees and expects individuals to attempt to resolve grievance issues through procedures established according to the situation.

Click here for more information about Pfeiffer’s complaint policy.

Pfeiffer University Refund Policy

Pfeiffer University has established a fair and equitable refund policy in accordance with the requirements of the University's accrediting agency. This policy pertains to all students who cease attendance in all classes, either through withdrawal or without notification. It is always the student's responsibility to withdraw from unwanted courses. Withdrawal forms are available at my.pfeiffer and the Office of the Registrar, Administration Building, Room 206.

State of Maryland Complaint Policy

For unresolved complaints about Pfeiffer University, Maryland residents can contact the Office of the Attorney General or the Maryland Higher Education Commission, following the complaint procedure published by the Office of the Attorney General.

Pfeiffer University is subject to investigation of complaints by the Office of the Attorney General or the Maryland Higher Education Commission. Complaints should be directed to:

Maryland Attorney General Consumer Protection Division
200 St. Paul St.
Baltimore, MD 21202

(410) 528-8662 or (888) 743-0823 (toll free)

State of Maryland Refund Policy

Pursuant to the Code of Maryland Regulations 13B.05.01, Pfeiffer University's fully online programs will follow the Maryland refund policy, for residents of Maryland. The minimum refund policy that shall be paid to a Maryland student who withdraws or is terminated after completing only a portion of a course, program, or term within the applicable billing period is as follows.

Maryland Refund

A refund due to a Maryland student shall be based on the date of withdrawal or termination and paid within 60 days from the data of withdrawal or termination.

Pfeiffer hosts annual Angel Tree celebration for local families

Group SantaPfeiffer University hosted its sixth annual Angel Tree Celebration, a student-run event through the Francis Center for Servant Leadership that sponsors families and children in need at Christmas time in partnership with the Stanly County Christian Ministry.

This year, 70 students participated in the event for 120 local children at Open Door Baptist Church, Richfield. In addition to traditional gift sharing, a Christmas dinner and party were organized for 18 Angel Tree families. The church provided an inflatable bounce house and magician. Various Pfeiffer student clubs and organizations sponsored booths where kids could write letters to Santa, decorate cookies or have their face painted.


Pfeiffer University’s teacher education programs receive national accreditation through 2021

CAEPPfeiffer University’s teacher education programs have received accreditation for the next seven years (until 2021) under the National Council for Accreditation of Teacher Education (NCATE) standards. NCATE’s performance-based accreditation system for teacher preparation ensures that teacher candidates are prepared to make a difference in P-12 student learning.

The division of education at Pfeiffer University continued its accreditation at the initial (undergraduate) teacher preparation and advanced (graduate) preparation levels, indicating that these programs meet rigorous standards set forth by the professional education community.


Pfeiffer University selected as a top school by Military Advanced Education

MAE LogoPfeiffer University has been designated by Military Advanced Education (MAE) as a Top School in its 2015 MAE Guide to Colleges & Universities. The guide, which measures best practices in military and veteran education, is available in the December issue of MAE and online at


Pfeiffer Sport Management active at ACC Football Championship Game

ACC ChampionshipFor the third consecutive year Pfeiffer Sport Management students were active in serving the Atlantic Coast Conference (ACC) at their annual football championship game in uptown Charlotte at Bank of America Stadium.

Lacy Lange, Volunteer Director of the ACC Football Championship expressed her appreciation in partnering with Pfeifer University, “Pfeiffer’s Sport Management students who volunteered for the 2014 Dr Pepper Football Championship played a vital role in the success of Championship Weekend. We can’t thank them enough.”