Faculty and Staff: L

Office - 110 Pfeiffer Library

Office - 307C Pfeiffer Library

Dr. Ying (Laura) Lu, assistant professor of computer information systems/Misenheimer campus, earned a bachelor's degree from Sichuan University, China, and a master's degree from Pennsylvania State University, University Park, before completing doctoral studies in business administration at the University of Wisconsin-Milwaukee. She comes to Pfeiffer from UNC Charlotte, where she taught a variety of business courses at the undergraduate, graduate and doctoral levels, and has private industry experience in bioinformatics and marketing.

CV

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Education

• Ph.D.- University of Wisconsin-Wilwaukee, 2006
• MS- The Pennsylvania State University-University Park
• BS- Sichuan University

Publications

• Lu, Y., and Ramamurthy, K. (2011) "Understanding the Link between Information Technology Capability and Organizational Agility: An Empirical Examination." MIS Quarterly 35(4), pp.931-954.
• Lu, Y., and Ramamurthy, K. (2010) "Proactive or Reactive IT Leaders? A Test of Two Competing Models of Information Technology Innovation and Environment Alignment." European Journal of Information Systems 19(5), pp.601-618, doi: 10.1057/ejis.2010.36.
• Jeong, B., and Lu, Y. (2008) "The Impact of Radio Frequency Identification (RFID) Investment Announcements on the Market Value of the Firm," Journal of Theoretical and Applied Electronic Commerce Research 3 (1), pp. 41-54.

Dr. Luck holds a Ph.D. in English from the University of South Carolina; before coming to Pfeiffer, she taught at Queens University and Davidson College. She is currently Full Professor of Business Writing at Pfeiffer. In addition, she has been a professional writer for over 30 years, with experience that ranges from writing for national television to writing for international mainstream magazines to editing award-winning crime novels. She is an arbitrator for FINRA, the financial industry's national regulatory association, and a certified mediator for NC's state superior court. Her consulting clients have ranged from the Department of Justice to GMAC Finance to Child Care Resources, Inc. In addition, she has coached dozens of professionals in communication practices.

CV

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Education

• PhD-University of South Carolina
• MA-University of North Carolina at Charlotte
• BA-Queens University of Charlotte
• Currently enrolled in the Executive MBA program certificate program in Global Negotiations through Thunderbird School of Global Management.
• Extensive legal training in securities law and conflict resolution through FINRA and NC Bar Association continuing education courses.

Recent Publications

• Business Communications Quarterly, September 2013. Article "Alice in CubicleLand: Teaching Working Adults Communication Strategy" accepted for publication.
• International Conference for the Association for Business Communication, October 24-27, 2012, Honolulu, Hawaii. Two presentations:
  • Editor on My Phone: Apps and software to help the adult learner with relearning writing skills.
  • Alice in CubicleLand: My Favorite Assignment.
• Article, "Dr. Luck, Let me Fail this Paper: the Value of Revision in Graduate Level Business Writing," to published on primary webpage for Association for BusinessCommunication, August 2012.
• Lilly Conference on College and University Teaching at Greensboro, NC, February 11, 2012. Presentation entitled "Online Grammar Checkers: Friend or Foe?"
• International Conference for the Association for Business Communication, Montreal, Canada, October 21, 2011. Presentation entitled "Dr. Luck, Won't You Just Let Me Fail this Paper and Get on with My Life?"
• Blog, From the Word Doctor, published in conjunction with Pfeiffer University's Student Success blog and app.

Professional Affiliations

• Member of Association for Business Communication, American Communication Association, Association of Professional Communication Consultants, Accreditation Council for Business Schools and Programs, the Plain Language Group, and Grammar Geeks.
• Judge for Association for Business Communication Student Case Creation contest.
• Winner of Omer award for Best Judge and Embodiment of the Spirit of Creative Thought and Problem-Solving, North Carolina Odyssey of the Mind Tournament, Central Division, 2007.
• Member of the Dog Writers Association of America, an organization of 350 working professional writers who all have published articles about dogs in mainstream national publications. All members are nominated and elected by their peers based on quality of work published.