Updated August 26, 2020 - 12:00 PM

*We are working quickly to update this page with the most accurate information as it develops. Please note the timestamp of the last update.

If you have a question and do not see an answer below, please submit your question here: https://www.pfeiffer.edu/form/covid-19-question-submission

We thank you for your patience as we work together through these unprecedented times and hope to have more information for you soon.

  • Are there any cases of COVID-19 on campus?

    For up to date data on COVID-19 cases visit the Pfeiffer COVID-19 Dashboard at https://www.pfeiffer.edu/covid-19

  • What if a student is exposed to a person with COVID or has symptoms/COVID positive themselves?

    1. Isolate yourself

    2. Contact the Director of Health Services or your medical provider

    3. Follow the advice of the medical provider

  • What do I do if my medical provider tells me I have to be tested OR I have to be in quarantine?

    1. If I am a residential student: contact the Dean of Student Development and the Director of Residence Life to begin isolation.

    2. If I am a commuter student: stay at home and contact The Director of Academic Support Services (Jim Gulledge)

    3. If I am a graduate student or degree completion student: stay at home and contact The Director of Academic Support Services (Jim Gulledge)

    4. If I am a student in Occupational Therapy or Physician Assistants: Contact Director of Health Professions Academic Success (Chip Palmer)

    5. Students submits request to the Academic Support Services contact (listed above).

    6. Student submits documentation supporting their need for an academic accommodation (note from medical provider or director of health services).

    7. Student must schedule a virtual appointment with the Academic Support Services contact (listed above) in order to begin preparations for reasonable accommodations.

    8. Director of Academic Support Services will reach out to appropriate faculty.

    9. Students, Faculty, and staff will follow the protocol found in the Pfeiffer University Disability Services Handbook 2020-2021.

  • Is the University open?

    Yes. Per section 2C, #17 of Governor Roy Cooper's executive stay-at-home order, institutions of higher education are deemed essential. As an essential business, Pfeiffer University residence halls and dining facilities will remain open (in their modified mode of operations) even as we deliver courses via an online format for the remainder of the semester

  • Are employees working remotely?

    Yes, some employees are working from a remote location unless deemed essential to campus operations. Work with your supervisor for detailed information regarding your duties.

  • Will all classes be online?

    Pfeiffer University will utilize a combination of both in-person and online instruction for the Fall 2020 semester.

  • Are the residence halls open?

    Yes, the residence halls are open. Residential students must adhere to university health and safety protocoals.

  • Is the dining hall open?

    Yes, the dining hall is open with adjusted hours offering ONLY TO GO options. Breakfast: 7:30-10:00 Lunch: 11:00-1:30 Dinner: 4:00-7:30

  • Are Pfeiffer University Health Services available?

    Yes, Pfeiffer University Health Services is available by appointment. If you believe you have been exposed to COVID-19, schedule an appointment with University Health Services, Jenny Carrick (NP-C) at 704-463-3425 to be evaluated.

    All appointments that do not require in-person care will be conducted through telephone visits. By utilizing phone visits, you may continue to receive health care services efficiently with zero exposure to environmental risks. Many common conditions and prescription refills can be managed via a Telephone Visit.

    Call the office at 704-463-3425 to schedule an appointment. No walk-in appointments will be accepted at this time. When the appointment is being scheduled, the staff will determine if the appointment meets the criteria for a telephone visit. Similar to in-person office visits, there will be no charge for a telephone visit for Pfeiffer students and employees.

  • Is the Pfeiffer University Counseling & Wellness Center available?

    Yes, COVID-19 mitigation efforts and the transition to online courses are anxiety-producing, and social distancing can feel isolating and depressing. However, the Pfeiffer University Counseling & Wellness Center (UC&WC) is available to support the Misenheimer campus community with counseling services. To request an appointment or consultation email the UC&WC at [email protected].

    Crisis services are available 24/7 by calling the UC&WC at 704.463.3439.

    The National Suicide Prevention Lifeline offers 24/7 support via telephone (800.273.8255) and text (Text HOME to 741741 in the United States).

  • How will I be able to complete my Pfeiffer Life requirements?

    A list of Pfeiffer Life approved online offerings is available at www.pfeiffer.edu/pfeifferlife. Visit the Pfeiffer Life webpage for more information.

  • Is the Writing Center Open?

    Yes, the Writing Center is available through online and in-person appointments.

    In-Person Appointment Hours: Monday, Wednesday & Friday 10-1 Online Appointment Hours: Monday - Friday 10-4

    Online Appointment Hours: Monday - Friday 10-4

  • Are Learning Center Services like tutoring available?

    Yes, tutors will be conducting virtual appointments only. Your original scheduled times will remain the same unless you request a different time with your peer tutor. If you would like to request a tutor, fill out the Tutor Request Form and email Chip Palmer at [email protected].

  • Is the Library open?

    Yes, the Misenheimer library is open.

    1 - The Misenheimer library is open regular weekday fall hours. We are currently closed Saturday and open 5 pm - 1 am Sunday. Anyone who is not a Pfeiffer student, faculty, or staff must call for an appointment. We will offer curbside service for non-Pfeiffer visitors. The Charlotte library will have limited hours; please email [email protected] if you need access.

    2 - Students, faculty, or staff who need books but are not comfortable spending time in the building can request the books they need. We will pull them and make them available for quick pickup at the desk or bring them outside to your car. (We can also send them by campus mail to faculty and staff.) The book drop outside will be open 24-7 for returns. If you are fully online and need books mailed to you, we will do that as well.

    3 - Our seating is being rearranged to allow for social distancing. Study tables will have one chair each, and soft seating will have some seats blocked off. The Little room on the 2nd floor with the cloth chairs and couches has been temporarily converted to a classroom and outfitted with desks and chairs; however, it can be used for studying when there are no classes in it. We regret that we cannot provide group study space this semester with the need for social distancing.

    4 - Interlibrary loan has resumed. Borrowing physical items may take a little longer than usual as some libraries are still closed.

    5 - Librarian assistance will be available to students in several ways:

    • Email: Misenheimer [email protected]
      Charlotte [email protected]
    • Telephone: Misenheimer 704-463-3350
    • Online ask-a-librarian service: 24-7, available from our website
    • We can schedule consultations with you via Zoom, FaceTime, Google Hangouts, etc.; just email or call to set this up.


  • Is the Knapp Center open?

    No, the Governor issued a safety mandate that several types of businesses in the state close. Among those mentioned are gyms.

    Per the Governor's order, the Knapp Center is closed.