A student may create a Parent PIN to allow parents and other authorized users to access their account information. Authorized Users have access only to make a payment, view payment history and view the account balance. They do NOT have access to financial aid, grades or other online student information.
A Parent PIN must first be created by the student. The student should follow these steps to create a Parent PIN:
1. The student logs onto their my.pfeiffer account. Once into their account, they should navigate to Student Resources/Business Office/Go to Cashnet. There a new window will open. In the Parent PINs box select the Add New link.
2. Enter the information requested. The email address should be the email of the person for which the student is granting access.
3. The student account main page will be refreshed to show the new Parent PIN created.
4. A welcome email will be sent to the Parent PIN user’s email address. The email will contain the optional note, login information and temporary password.
5. The authorized user will then access the link indicated in the welcome email in order to proceed with setting up their Parent PIN. Once logged in the authorized user will create a new password for their Parent PIN account.
6. Once the Parent PIN has been established, the authorized user will have access to make a payment, view payment history and view the balance on the student account.
Business Office Staff
Accounts Receivable Manager
Phone: (704) 463-3020
Fax: (704) 463-1363
Phone: (704) 463-3019
Fax: (704) 463-1363
Phone: (704) 463-3016
Fax: (704) 463-1363
Business Office-Important Dates
6/11 Financial check-in materials mailed to students
6/15 Enrollment opens for payment plans
7/31 Last day to enroll in 9-Month Annual Payment Plan
8/6 Pfeiffer Pass deadline
8/16 New Student Financial Check-In (for those not qualifying for Pfeiffer Pass)
8/19 Returning Student Financial Check-In (for those not qualifying for Pfeiffer Pass)
8/20 Classes begin (all payments due on or before this date)
8/20 Last day to enroll in 8-Month Annual Payment Plan or 3-Month
If a payment is made online through CashNet, Pfeiffer’s third party payment plan provider, when will it be reflected on my student’s account?
Payments made online through CashNet are immediately reflected on your student’s account.
When viewing the student account statement I notice a “*” at the beginning of some of the financial aid, what does this mean?
A “*” is an indicator that the financial aid is in a preliminary status meaning that financial aid has been awarded but not yet released to the account. Financial aid is released after the drop/add period each semester and upon completion of all financial aid paperwork. Contact the Office of Financial Aid to determine why the financial aid remains in an preliminary status (notated by the “*”).
Are books included in my student's account statement?
No, books are not billed to the student account. Books can be purchased through the Sodexo bookstore.
|Click to learn about
the Pfeiffer Pass
The Business Office is responsible for:
- Generating student account statements which are available to students through their my.pfeiffer account
- Collecting all student payments, including tuition and fees
- Managing interest free payment plans through our 3rd party provider, Cashnet
- Processing and issuing student account refunds in accordance with Title 4 Department of Education regulations
- Preparing and Disbursing IRS Form 1098-T Tuition Statements
How do we apply for federal or state aid?
Financial aid is available in the form of scholarships, grants, campus employment and loans. To apply for federal aid, you must complete a Free Application for Federal Student Aid (FAFSA) at www.fafsa.gov. This application must be completed each year. North Carolina’s priority deadline is March 1.
I am interested in applying for a federal loan for parents or a PLUS loan. How do I apply?
Information related to the PLUS loan including the application can be accessed at www.studentloans.gov.
How does my student access their Pfeiffer financial aid online?
Once your student begins classes, all information related to their financial aid, student accounts and registration is available at their my.pfeiffer account. You may want to encourage your student to share the login information with you.
How can I contact a financial aid representative?
Welcome, Parents & Families!
Welcome to the Parents & Family section of Pfeiffer University’s website. Here, you will find information relating to a variety of departments that you and your student may encounter on a regular basis—Admissions, the Business Office, Financial Aid and Residence Life. Additionally, you will find information on the Parents and Families Fund, a special annual giving program designed specifically for the parents and families of Pfeiffer students.
Please take this opportunity to fill out the Parent Data Request Form online. It’s fast and very easy to complete. It will allow us to contact you in case of emergency and keep you informed about events going on at Pfeiffer.
Whether you are a new parent of an incoming freshman or a more experienced parent of an upperclassman, this section has information relevant for you and your student. Please check with us frequently for the latest Pfeiffer updates.
ABCs All University Students Must Know
Attending classes consistently from the very first day is essential to your student's college success. Class attendance:
- Is critical to your student's learning experience.
- Keeps students from being dropped from a course or failing it solely based on lack of attendance.
- Increases your student's odds of being successful in the course.
Before your students is eligible to receive full financial aid, your student must register as a full-time student and attend all classes from the first day. Professors will drop students who do not attend class everyday during the first two weeks. When a student is dropped for this reason, his or her financial aid may be adjusted to reflect this drop. This may mean a smaller reimbursement check or even an outstanding balance in your student's student account.
Conflict and problems are part of life. If your student is in a situation that requires him/her to leave the University, they need to withdraw from their courses before they leave. If your student simply abandons his/her courses, they will most likely receive grades of “F” at the end of the semester. Your student may also have to return a portion of your student loan or grants to the government, lenders or the University. To avoid unpleasant surprises, never depend on anybody else to drop or withdraw your students from a course or from the University. It is your student's responsibility to withdraw from unwanted courses. Withdrawal forms are available here, on my.Pfeiffer and in the Registrar’s Office.
Academic Dishonesty such as cheating and plagiarism is a serious offense. Students found guilty of this offense may fail the course and/or will be suspended from the University.
How do I verify my studen'ts enrollment for my insurance company?
Contact Steven Mowery, assistant to the registrar, at (704) 463-3061.
My son or daughter would like to take summer courses close to home. How do I know they will be accepted by Pfeiffer University?
Your student will need to complete the Transient Credit Form available here. It can also be found on my.Pfeiffer and in the Registrar's Office. Your student will need to fill it out and take it to the Registrar's Office for approval.
***Your student will only get transient credit if they pass the course with a "C" or better.
What is the difference between dropping and withdrawing from a course?
Dropping a course leaves no record on the student’s academic transcript, while withdrawing is always accompanied by a withdrawal grade such as W, WP or WF.
Dropping from a course does not create a receivable on the student’s account, meaning that a student who drops or is administratively dropped from a course owes nothing for that course. On the other hand, a student who withdraws from a course (or courses), pays at least a prorated amount for that course, depending on when the withdrawal occurs.
Based on our current drop policy, students have up to the 6th day of class during the regular term, (1st day in the summer) to drop out of an unwanted course or switch it for another.
Where can I find information about commencement?
Commencement information can be found on the Graduation Information tab of the Registrar's Office web page. Also, emails will be sent to your student's Pfeiffer email account.
My student applied for graduation. When will they know if they have been approved for graduation?
After the Registrar's Office evaluates a student for graduation clearance, the office emails the student and their advisor a Degree Audit Result Form. This form will let the student know which courses, if any, they still need in order to graduate.
***These emails are only sent to the student's Pfeiffer University email address.
The Registrar’s Office supports the academic initiative of the University by serving as the official custodian of student records, implementing academic policies and reporting enrollment and other data to authorized persons and agencies in compliance with the Family Educational Rights Privacy Act (FERPA) of 1974. It is the office’s mission to provide students, faculty, staff, the general public and government agencies, upon request, with student record and course information services.
The following is a list of the services provided by the Registrar’s Office:
- Issuing of official transcripts and diplomas
- Recording of grades and grade changes as reported by the faculty
- Assisting students with registration and add/drops
- Processing student withdrawals from courses
- Processing student withdrawals from the University
- Producing and reporting academic standing reports (honors or probation)
- Posting and publishing the class schedule
- Certifying Veterans Administration
- Processing of graduation applications (through degree audits) and awarding of degrees completed
- Reporting enrollment and degree verifications
- Certifying NCAA eligibility
Parents and Families Fund
The Parents and Families Fund is a special annual giving program designed specifically for the parents and families of Pfeiffer students. Each year, your support helps to enhance the quality of student life on the Pfeiffer campus. This year, the funds generated from the Parents and Families Fund will be applied toward three distinct areas of the University: The G.A. Pfeiffer Library, Career Services and Student Involvement.
Career Services offers a number of benefits to students, both while they are here at Pfeiffer and after they graduate. Primarily, the Career Services Office provides students with resume writing assistance, internship placements and a network of database-driven and alumni network career opportunities.
The G.A. Pfeiffer Library is the foundation for research and study at Pfeiffer. The library holds over 125,000 volumes and a great number of electronic media. The library is open seven days a week during the fall and spring semesters, and is located on the Misenheimer Campus next to the Student Center. The library employs four professional librarians and provides a dozen computers for research database use.
The last area to benefit from this fund, but not certainly the least, is Student Involvement. The Office of Student Involvement works tirelessly year-round to provide students with a wide range of leadership opportunities, entertainment, social events and other various activities for all Pfeiffer students.
These three areas are vital resources to students, and many of the recent accomplishments within each department would not be possible without the support of our parents and families. Your student, as well as other students attending Pfeiffer, will directly benefit from your generosity.
Please consider making a gift to the Parents and Families Fund today!
Erica N. Burroughs '04
Director of Development
Your student is important to us, and Residence Life aims to make the transition to college as seamless as possible. As an on-campus resident, your student will be provided a wonderful opportunity to live in a community with their peers, within walking distance to all of Pfeiffer's resources and easy access to campus and community events.
Pfeiffer offers a variety of residence hall experiences, with residences for men only, women only and co-ed living. Each residence hall floor is managed by a resident assistant (RA), a student leader who has demonstrated his or her desire to make a positive impact on the Pfeiffer community and to serve the University’s population of more than 500 resident students. RAs are overseen by quad directors, senior residence life representatives with peer-leadership skills.
How do I send mail to my student?
Students are required to rent a post office box through the USPS for personal mail. Fed Ex and UPS packages can be addressed to:
PO Box 960
Misenheimer, NC 28109
How are room assignments made?
New/entering students-Room assignments are completed through the housing application. After paying the enrollment deposit, new students may submit a completed housing application to the Office of Student Development. On the application, students indicate their preferences for housing and roommates (if applicable), and assignments are made based on the information provided in the application.
Although entering students (first-year, transfer and re-admitted) are given no guarantee of assignment to a specific building or room, every attempt is made to honor students' first or second preferences. Also, Residence Life will attempt to honor roommate requests when all students involved have mutually agreed in writing before the housing application priority deadline (mid-July). The University will assign roommates for students who do not express roommate preferences.
Returning students-Returning Students participate in the room selection process to reserve rooms for the upcoming year, after paying the housing deposit. This process will be completed in the first week of March prior to spring break.
Is there a requirement to live on campus?
Yes, the Residential Policy states that, “All students are required to live on campus in residence halls, with the exception of married students living with their spouse, commuter students living at home with a legal guardian that live with-in a 60 mile radius or students over 21 years of age."
Should I insure my student's belongings?
Pfeiffer assumes no responsibility for the loss, theft or damage to personal property, even if that loss was caused by the failure of a University mechanical system such as a pipe bursting. We strongly encourage you to have insurance coverage before you begin residency. Typically, such coverage may be provided by extension of a homeowner's policy, renter's insurance or insurance specifically for college students. Many vendors offer low cost insurance specifically directed to the college environment.
What should my student bring to the residence hall?
Click here for the complete list of things to bring and leave at home.
Hello from the Pfeiffer University Office of Admission!
We have enjoyed working with you, your student and your family through the admissions process. As we enter the summer months and inch closer to August, here are a few things to keep in mind:
- For those who did not attend our April Accepted Students Day, the second (and final) date is Thursday, July 19. The day will begin with check-in at 8:30 a.m. and conclude with the President’s Reception by 2 p.m. Please let us know if you plan to attend by contacting the Office of Admission or signing up here.
- The first round of housing assignments will be released June 15 to your student’s my.pfeiffer account. They will receive their room assignment as well as their roommate, with contact information provided.
- Students receiving federal student loans need to complete their Entrance Counseling and Master Promissory Note as soon as possible. These are done online at www.studentloans.gov.
- Billing statements and Financial Check-In materials for Fall 2012 will be mailed the week of June 11. Enrollment for Payment Plans (3-, 8-, and 9-month options) opens June 15.
- We are again utilizing the Pfeiffer Pass system for the Fall. The Pfeiffer Pass allows students to be exempt from Financial Check-In. To be eligible, students must complete three steps:
- Have their balance paid in full by August 6 (including enrollment in a payment plan)
- Have completed Financial Aid processes
- Have waived or accepted Pfeiffer sponsored insurance. Students qualifying for the Pfeiffer Pass recipients will be notified via their Pfeiffer email by August 10.
- Insurance waiver/enrollment will be available June 20. Our internal processes will put the $1,008 premium charge on all eligible student accounts prior to the pre-bill mailing the week of June 11-15. The waiver/enrollment process should begin on June 20 and will close on August 31. Those who fail to complete the online waiver by 8/31 will be enrolled by default and no premium refunds will be approved.
- Move-in day and Orientation begins Thursday, August 16. The first day of classes is Monday, August 20.
We hope this information is both informative and helpful! Please do not hesitate to contact the Office of Admission with any questions as we move forward.
What is needed to complete my student’s admissions file?
A completed file consists of an application, $50 application fee, high school transcripts and standardized test scores (SAT or ACT).
Can you waive the application fee?
Application fees are waived for students who visit campus or by providing documentation of financial need (letter from a guidance counselor, SAT waiver form, etc.)
When will I know if my student is accepted?
Students will receive notification via phone, mail and also on my.pfeiffer (under the “Admissions Resources” tab). Since we are on rolling admissions, decisions will be made as your file is completed.
Can admissions decisions be appealed?
Students not granted admission may appeal the decision by providing updated SAT/ACT scores, transcripts or supporting documents.
How can my student access their my.pfeiffer account?
On Pfeiffer’s website, there is a link in the red banner entitled “my.pfeiffer” OR you can follow this link:https://my.pfeiffer.edu/ics/. After accessing the page, use your student ID and password (both can be found in the letters sent from our office to your student) to log in.
When can we visit campus?
Campus visits can be scheduled any day the university is open, and also on select Saturdays throughout the year. We offer three times (9 a.m., 11 a.m., 2 p.m.) for your convenience. It is best to plan for at least half a day on campus. You will go on a tour and meet with an admissions counselor, but also have the opportunity to observe a class, meet with faculty, eat a meal, speak with a coach or anything else you would like to do!
Additionally, we also offer Preview Days, Scholarship Days, Black and Gold (Overnight) Experiences and Accepted Student Days as opportunities to visit campus.
When will I receive a financial aid package?
Financial Aid packages usually begin going out at the end of February, as students submit the FAFSA. Since we must have a FAFSA (or notification that one will not be completed), it is important to file in a timely manner.
What is Scholarship Day and how does it work?
Scholarship Day is offered twice a year as an opportunity for students to visit campus and compete for additional scholarship funds. All accepted students are encouraged to attend.
Where can I find housing and meal plan forms?
All forms can be found on my.pfeiffer, but also here.
When is move-in day?
Move in day for Fall 2012 is Thursday, August 16 with classes beginning Monday, August 20.
The Office of Financial Aid at Pfeiffer welcomes the opportunity to assist parents and families with the process of funding their student’s education. Pfeiffer awards financial aid based on financial need as well as criteria such as academic, athletic or artistic achievement or promise. Each year, 90 percent of Pfeiffer students receive more than a total of $12 million in financial assistance.
To learn more about financial aid at Pfeiffer, contact:
Director of Financial Aid
It is only natural to be worried about the possibility of an emergency, especially when your son or daughter is miles from home. Knowing where to turn for assistance and/or information is important in any crisis, and Pfeiffer makes it as simple as possible to contact a staff member any time of day. The Student Development Office staff maintains a 24-hour administrator on-call system to assist students and parents in the event of an emergency. Students and parents may access the emergency staff member by contacting the Misenheimer Police at (704) 463-3000, and the police department staff will have someone call you within a few minutes.
For inclement weather information, please check the website.
Airport Shuttle Information
Shuttle service is provided by the Office of Student Development to Charlotte Douglas International Airport (CLT) at designated break times throughout the year. The shuttles cost $15 for one-way service and $25 for round-trip. Shuttle times are scheduled according to student need and flight times.
- Fri., Oct. 12 and Sun., Oct. 21 – Fall Break
- Wed., Nov. 21 and Sun., Nov. 25 – Thanksgiving
- Wed., Dec. 19 and Thurs., Dec. 20 – Fall Semester Closing
- Sun., Jan. 6 – Spring Semester Opening
- Friday, March 1 and Sun., March 10 – Spring Break
- Tues., May 7 and Wed., May 8 – Spring Semester Closing
Residence Life-Important Dates
|6/11||Housing application priority deadline|
|8/16||Move-in day for sew students, 8-11 a.m.|
|8/19||Move-in day for returning students, 9 a.m.- 5 p.m.|
|10/13-21||Fall Break (residence halls remain open)|
|11/22-25||Thanksgiving holidays (residence halls remain open)|
|12/12-19||Final exams (students vacate the halls within 24 hours of their last final)|
|12/20||Residence halls close for fall semester, 10 a.m.|
|1/6||Residence halls open for spring semester, noon|
|3/2-10||Spring Break (residence halls remain open)|
|3/18-22||Housing selection for students returning Fall 2012|
|3/29-31||Easter holidays (residence halls remain closed)|
|4/30-5/7||Final exams (students check out of residence halls within 24 hrs. of their last final)|
|5/8||Residence halls close for spring semester, 10 a.m.|
|5/11||Commencement (residence halls close for graduating seniors at 6 p.m.)|