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Credit Balance Refund Policy

Credit balances on student accounts are refunded within 10 business days of the creditÂ’'s creation. The Business Office conducts a review of the account. The Director of Financial Aid and the Controller must approve any refund before its release.

An email notification will be sent to the undergraduate student’s Pfeiffer email account to notify them of the availability of the refund check.  Refund checks will be available in the Business Office for two weeks, then mailed to the address on record.  Graduate and Adult Studies refund checks will be mailed to the address on record.


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